Jaclyn Kelly joined the New York City Labor Market Information Service (LMIS) in the Center for Urban Research in 2017 and was appointed Director in 2020 after serving the organization as Deputy/ Interim Director and in a research leadership capacity. She is passionate about conducting research that promotes strong outcomes for mission-driven organizations and their clients, and has over two decades of experience working to achieve that.
Prior to LMIS, Jaclyn directed research and evaluation at both Nonprofit Finance Fund (NFF) and at PENCIL. She is trained in the Co-Active® model of leadership coaching and recently completed the Harvard Kennedy School’s Public Leadership credential. Jaclyn works closely with educational institutions, nonprofit organizations, and researchers to ensure that LMIS is accelerating analysis-driven decision-making and practices. She is a member of the Borough of Manhattan Community College’s technology program advisory board.
Jaclyn has been a Presidential Research Fellow (2013) and Quantitative Reasoning Fellow (2014, 2016) at The Graduate Center, CUNY, and a Global Social Innovation Fellow at Duke University’s Sanford School of Public Policy (2015). She holds a BS in Psychology from Carnegie Mellon University, an Ed.M. in Measurement and Evaluation from Columbia University, and is a doctoral candidate at The Graduate Center in Political Science.
Jaclyn believes we should all be critical consumers of data and are all capable of understanding and analyzing (even enjoying!) it, and these beliefs inform her work as an adjunct faculty member at City College and Long Island University, Brooklyn, where she teaches undergraduate and graduate-level courses in research methods, program evaluation, public policy, and statistical analysis. Recent courses include “Children and Public Policy” (Fall 2021) and “Contemporary Issues in Family Health” (Spring 2021).